Object and Acceptance
These Terms of Use ("Terms") govern access to and use of the PassCitoyen application (mobile and web) published by Civytech, a simplified joint-stock company registered under SIREN 104 052 709, headquartered in Pont-Péan (35131), France.
By creating an account or using the application, you unconditionally accept these Terms. If you do not agree, please do not use the service.
Service Description
PassCitoyen is a civic education application designed to help users prepare for:
- French citizenship naturalization interviews
- Civic knowledge assessments (carte de séjour, values of the Republic)
- General civic culture quizzes (history, institutions, geography)
The application is available on iOS, Android and via the web at passcitoyen.fr.
Account and Registration
2.1 Eligibility
The service is accessible to any natural person aged 16 or over. Minors under 16 must obtain prior parental consent.
2.2 Account Security
You are responsible for keeping your credentials confidential. Any activity under your account is your responsibility. Notify us immediately of any suspected unauthorized access at support@passcitoyen.fr.
2.3 Account Deletion
You may delete your account at any time from the application settings (Profile → Advanced Settings → Delete Account). All personal data is deleted within 30 days, except data required by legal obligations.
Subscriptions and Payments
3.1 Available Plans
- Discovery — Free, limited access to quiz content
- PassCitoyen Essentiel — €3.99/month or €59.99/year — unlimited quizzes, mock tests, audio training
- PassCitoyen Club — €7.99/month or €89.99/year — all Essentiel features + advanced stats, badges, daily missions, priority support
- PassCitoyen Famille — €9.99/month — up to 5 members, shared Club access
3.2 Payments and Renewal
Payments are handled securely by certified PCI-DSS payment partners. Subscriptions renew automatically at the end of each period unless cancelled at least 24 hours before the renewal date.
3.3 Cancellation and Refunds
You may cancel your subscription at any time from the subscription area in the application (Profile → Manage Subscription). Cancellation takes effect at the end of the current paid period. For any refund request, contact support@passcitoyen.fr within 14 days of purchase where applicable by law.
3.4 Family Plan
The family plan allows invitation of up to 5 members. Members do not need to have a paid subscription — only the plan holder pays. Invitations expire after 7 days.
Intellectual Property
All content of PassCitoyen (quizzes, flashcards, texts, graphics, logo, interface, source code) is the exclusive property of Civytech or is used under licence granted to Civytech. Any reproduction, distribution or modification without prior written authorization is prohibited.
The application may include questions based on public civic knowledge. Their selection, ordering, and presentation remain the intellectual property of Civytech.
Acceptable Use
You agree not to:
- Use the service for unlawful, fraudulent or malicious purposes
- Attempt to access, modify or disrupt servers or networks
- Share your account credentials or make your subscription accessible to others outside the Family plan
- Reproduce, sell or redistribute application content without authorization
- Use automated systems (bots, scrapers) to extract content
Any breach may result in immediate account suspension without refund.
Limitation of Liability
PassCitoyen is an educational preparation tool. Civytech does not guarantee success in any civic exam or naturalization interview. Quiz content is provided for informational purposes and may not reflect the most current official requirements.
Civytech's liability is limited to the amounts paid by the user in the 12 months preceding the claim, to the extent permitted by applicable law.
Availability and Changes
Civytech reserves the right to modify the service, pricing plans or these Terms at any time. Changes to the Terms will be communicated by email with at least 30 days' notice for material changes. Continued use of the service after this period constitutes acceptance of the new Terms.
We strive for 99% uptime but do not guarantee uninterrupted availability.
Contact
For any legal or commercial enquiry:
Civytech — 35131 Pont-Péan, France — SIREN 104 052 709